Journey Based on Session Cookie

Overview

Configuring a journey based on cookies allows you to personalize user experiences by directing them to different pages depending on their authentication status or browsing history. For example, you might want to:

• Route logged-in users to the Manage My Account page.

• Redirect guest users to a sign-in or promotional page.

Limio supports all cookies starting with the prefixes lmo_ and limio-, making it easy to segment users dynamically. This guide explains how to create a journey and apply cookie-based criteria to control user flow.

Example: If a user has the lmo_uid cookie (indicating they are authenticated), they can be automatically routed to the Manage My Account page. Users without this cookie can be directed to a sign-in page or subscription offer.

Creating a Journey

1. Select Journeys from the left-hand navigation pane.

2. Click the plus + button and select Add Journey Group.

3. Enter a name for the group and click Save.

4. Click the pencil ✏️ icon next to Starting Point to define how users enter the journey:

   • Choose an existing tag or create a new one.

   • (Recommended) Set a Fallback Tag to ensure proper routing.

5. Select or deselect Domains to determine where the journey applies.

Adding Cookie Criteria

1. Under Conditions, open the Type dropdown and select Cookie Exists.

2. In the Cookie String field, enter one or multiple cookie names, separated by commas (e.g lmo_uid).

3. Under Actions, ensure Type is set to Destination.

4. Click the pencil ✏️ icon next to Split (%), which defaults to 100%, and specify the endpoint.

   • Click Add Condition to include an additional condition for the journey.

   • Click the plus + button below an existing condition to add an AND criteria within that condition.

5. Finally, click Save to put the Journey live.

Verification Steps:

1. Open a browser and ensure the cookie is set (e.g lmo_uid).

   • Right-click> Inspect

   • Click the Application tab

   • Under the Storage heading > Cookies

2. Access the starting point URL.

3. Confirm that the browser redirects to the specified destination URL.

📷 Screenshot: View of the "Cookie Exists" condition in the Journeys tab.