Stripe Connect Integration

Limio supports Stripe Connect, enabling you to accept payments through Stripe without managing your own Stripe API credentials. This integration uses Limio's Stripe Connect platform credentials to connect your Stripe account, simplifying setup and providing a seamless payment experience.

Overview

Stripe Connect allows Limio to act as a platform that facilitates payments on behalf of your business. Instead of configuring your own Stripe API keys, you connect your Stripe account to Limio through a secure onboarding process. This approach offers several benefits:

  • Simplified setup: No need to manage or rotate API keys

  • Secure onboarding: Stripe's hosted onboarding handles identity verification and compliance

  • Unified billing: Process payments directly through Stripe as your billing provider

Prerequisites

Before setting up Stripe Connect, ensure you have:

  • A Limio Commerce account with admin access

  • A Stripe account (or you can create one during onboarding)

  • Access to the Limio Integrations settings

Account Types

When connecting your Stripe account, you can choose between two account types:

Standard Account

A Standard account gives you full access to the Stripe Dashboard. This is recommended if you:

  • Want complete control over your Stripe account settings

  • Need access to all Stripe features and reports

  • Prefer to manage disputes and refunds directly in Stripe

Express Account

An Express account provides a streamlined experience with a simplified Stripe dashboard. This is suitable if you:

  • Prefer a lightweight interface for managing payouts

  • Want Limio to handle more of the payment operations

  • Need quick onboarding for your team

Setting Up Stripe Connect

Step 1: Navigate to Integrations

  1. Log in to your Limio admin panel

  2. Go to Integrations in the main navigation

  3. Select Stripe from the available integrations

Step 2: Configure Connection Settings

Choose your configuration options:

Setting
Options
Description

Environment

Test / Production

Select Test for development and testing, or Production for live transactions

Account Type

Standard / Express

Choose the Stripe account type that fits your needs (see Account Types)

Step 3: Complete Stripe Onboarding

  1. Click Connect with Stripe to begin the onboarding process

  2. You will be redirected to Stripe's secure hosted onboarding page

  3. Complete the required information:

    • Business details

    • Identity verification

    • Bank account for payouts

  4. Once complete, Stripe will redirect you back to Limio

Step 4: Verify Connection

After completing onboarding:

  1. Return to the Limio Integrations page

  2. Verify that your Stripe account shows as Connected

  3. The connected account ID will be displayed for reference

Configuring Stripe Connect on Offers

Once your Stripe Connect integration is set up, you can use it as a payment method on your offers.

Adding Stripe Connect Payment Method

  1. Navigate to your offer in the Limio catalog

  2. Open the offer's payment settings

  3. Select Stripe Connect as the payment method

  4. Save your changes

Payment Flow

When a customer purchases an offer with Stripe Connect:

  1. The customer enters their payment details in the checkout

  2. Payment is processed through your connected Stripe account

  3. Funds are deposited directly to your configured bank account

  4. Subscription billing is managed through Stripe

Test vs Production Environment

Test Environment

Use the Test environment during development to:

Production Environment

Switch to Production when you're ready to:

  • Accept real customer payments

  • Process live transactions

  • Receive actual payouts to your bank account

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Troubleshooting

Connection Issues

Issue
Solution

Onboarding not completing

Ensure all required fields are filled in Stripe's onboarding form

Redirect not working

Check that pop-ups are enabled for the Stripe domain

Account not showing as connected

Refresh the Integrations page and verify onboarding was completed

Payment Issues

Issue
Solution

Payments failing in test mode

Verify you're using valid Stripe test cardsarrow-up-right

Payments failing in production

Check your Stripe Dashboard for detailed error messages

Funds not appearing

Review your Stripe payout schedule and bank account settings

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