Capture an Additional Payment

The Limio for Salesforce flows supports the following payment methods out-of-the-box:

• Credit card via embedded Zuora iframe

• Direct debit via embedded Zuora iframe

• Existing payment method i.e. customer wallet

In some cases, there may be a need to setup an additional payment method. It may be specific to the Salesforce org and already implemented as part of the org. For example, you may have implemented a payment gateway that ask the customer to input their payment information using their phone’s keyboard (DTMF or IVR), without the agent ever seeing or handling the full credit card details.

Additional payments can be collected outside the Limio for Salesforce Flow and passed to Limio for Salesforce. In order to do so, a specific payment body needs to be passed to the Flow in the variable "payment". To see the variable, go to any Limio for Salesforce Flow, click on Toolbox > Manager and click payment under Variables.

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The variable will be a string that represent a JSON body for the payment being collected. For example, a Zuora payment would have a variable that looks like the following JSON:

{"type":"zuora","zuora":{"refId":"8ad08871813e5776018143730f096940","paymentGateway":"Test Gateway"}}

That's it on the Limio side! Now, you can create a Subflow to invoke the additional payment method, for example a DTMF/IVR solution. The output of the flow should be assigned to the payment variable as below.

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