> For the complete documentation index, see [llms.txt](https://docs.limio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limio.com/api/abandoned-baskets-api.md). # Abandoned Baskets API Back-office API for listing abandoned checkout baskets — baskets that were started but where the order was never completed. Returns abandoned baskets of any checkout type. Use it for remarketing, abandoned-cart recovery campaigns, and customer behaviour analysis. ## List abandoned baskets > This API allows you to get a list of abandoned baskets in Limio and filter the results by the date the basket was created.\ > An abandoned basket is one where a basket was started on the Limio checkout but the order was never completed.\ > You can use the Abandoned Baskets API for actions such as:\ > \ > \- Obtaining marketing information on customers who have abandoned their checkout.\ > \- Gathering information that can be used to remarket to abandoned checkout customers.\ > \- Understanding customer behaviour.\ > \- Tracking abandoned checkouts over time.\ > \- Viewing abandoned checkout items. ```json {"openapi":"3.1.0","info":{"title":"Limio Commerce API","version":"1.0.0"},"tags":[{"name":"Abandoned Baskets API","description":"Back-office API for listing abandoned checkout baskets — baskets that were started but where the order was never completed. Returns abandoned baskets of any checkout type. Use it for remarketing, abandoned-cart recovery campaigns, and customer behaviour analysis."}],"servers":[{"url":"https://{tenant}/api","description":"Limio environment API","variables":{"tenant":{"default":"your-environment.prod.limio.com","description":"Your Limio environment hostname, e.g. `acme.prod.limio.com` or `acme-sandbox.prod.limio.com`."}}}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"type":"http","scheme":"bearer","bearerFormat":"JWT","description":"OAuth 2.0 Bearer token for authenticated API access. Required for order submission, object management, and administrative operations.\n\nObtain a token via the OAuth flow described in [OAuth Bearer Token](https://docs.limio.com/developers/api-documentation/authentication-overview/oauth-bearer-token).\n\nPass the token in the `Authorization` header: `Bearer `"}},"parameters":{"limit":{"in":"query","name":"limit","description":"Maximum number of objects to return. Defaults to 50 if not specified.","schema":{"type":"integer","default":50}},"createdAfter":{"in":"query","name":"createdAfter","description":"Filter items created after the provided ISO date-time string","schema":{"type":"string","format":"date-time"}},"queryMore":{"in":"query","name":"queryMore","description":"Retrieves the next page of results. Use the queryMore returned in the previous response.","schema":{"type":"string"}}},"schemas":{"GetAbandonedCheckoutsResponse":{"type":"object","properties":{"items":{"type":"array","description":"The list of baskets retrieved","items":{"type":"object","properties":{"id":{"type":"string","description":"The unique identifier of the basket"},"created":{"type":"string","format":"date-time","description":"The date and time the basket was created"},"customerDetails":{"type":"object","description":"Details about the customer or potential customer that abandoned the checkout","properties":{"email":{"type":"string","description":"The value from the checkout form email field, or the user's email if they authenticated"},"firstName":{"type":"string","description":"Customer's first name"},"lastName":{"type":"string","description":"Customer's last name"},"companyName":{"type":"string","description":"Customer's company name"}}},"orderItems":{"type":"array","description":"The list of order items in the basket","items":{"type":"object","properties":{"name":{"type":"string","description":"The name of the order item"},"path":{"type":"string","description":"The path of the order item"},"products":{"type":"array","description":"The list of products associated with the order item","items":{"type":"object","properties":{"path":{"type":"string","description":"The path of the product"},"productCode":{"type":"string","description":"The product code"}}}}}}},"customFields":{"type":"object","description":"Custom fields from the order","additionalProperties":true},"tracking":{"type":"object","description":"Tracking data for the basket, including the originating page and tag. The `tag` field can be used to filter baskets by sales channel (e.g. direct, referral, reseller)","properties":{"offers":{"type":"array","description":"List of offer paths being tracked","items":{"type":"string"}},"campaign":{"type":"string","description":"The Limio page path where the checkout was initiated"},"tag":{"type":"string","description":"The tag associated with the checkout entry point, typically reflecting the sales channel"}}},"identities":{"type":"array","description":"The list of identities associated with the basket","items":{"type":"object","properties":{"sub":{"type":"string","description":"The subject identifier"},"iss":{"type":"string","description":"The issuer"},"service":{"type":"string","description":"The service associated with the identity"},"type":{"type":"string","description":"The type of identity"}}}},"entry":{"type":"string","description":"The entry point URL for the basket, including any UTM parameters from the original visit. Useful for preserving campaign attribution in recovery emails"},"completed":{"type":"boolean","description":"Indicates if the basket has been completed"},"recoveryLink":{"type":"string","description":"Recovery link to provide to user to allow them to recover abandoned checkout session"}}}},"queryMore":{"type":"string","description":"Cursor for the next page of results"}}}},"responses":{"401ApplicationResponse":{"description":"Unauthorized: the request lacks valid authentication credentials. Verify your Bearer token or API key is correct and has not expired.","content":{"application/json":{"schema":{"type":"object","properties":{"requestId":{"type":"string","description":"The unique identifier of the request"},"code":{"type":"string"},"message":{"type":"string"}}}}}},"502Response":{"description":"Bad Gateway — an upstream service returned an unexpected response. This typically indicates an issue with the request payload (e.g. invalid field values, missing required fields) or a transient infrastructure error. Retry the request, and if the issue persists, verify the request body matches the expected schema.","content":{"application/json":{"schema":{"type":"object","properties":{"message":{"type":"string","description":"Human-readable error description."}}}}}}}},"paths":{"/checkout/abandoned":{"get":{"description":"This API allows you to get a list of abandoned baskets in Limio and filter the results by the date the basket was created.\nAn abandoned basket is one where a basket was started on the Limio checkout but the order was never completed.\nYou can use the Abandoned Baskets API for actions such as:\n\n - Obtaining marketing information on customers who have abandoned their checkout.\n - Gathering information that can be used to remarket to abandoned checkout customers.\n - Understanding customer behaviour.\n - Tracking abandoned checkouts over time.\n - Viewing abandoned checkout items.","operationId":"getAbandonedCheckouts","summary":"List abandoned baskets","tags":["Abandoned Baskets API"],"parameters":[{"$ref":"#/components/parameters/limit"},{"$ref":"#/components/parameters/createdAfter"},{"$ref":"#/components/parameters/queryMore"}],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetAbandonedCheckoutsResponse"}}}},"401":{"$ref":"#/components/responses/401ApplicationResponse"},"502":{"$ref":"#/components/responses/502Response"}}}}}} ``` --- # Agent Instructions This documentation is published with GitBook. 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