This guide explains the steps required to allow subscription activation within Limio.
Set the Limio Field: Requires Service Activation
Locate the newly added field in Limio for the offer, named Requires Service Activation.
Set this field to "True".
Update Zuora Settings
Navigate to Default Subscription and Order Settings in Zuora.
Set Require Service Activation of Orders? to "Yes".
Service Activation Handling
Based on the Requires Service Activation attribute:
If True, the purchase order will omit the ServiceActivationDate. With the updated Zuora setting, this creates the subscription in Pending Activation status.
If False or undefined, the ServiceActivationDate will be set to the same as the OrderDate.
Limio Status Sync
The subscription status in Limio will reflect Zuora's status. For instance, if the status is Pending Activation in Zuora, it will appear as Pending Activation in Limio.
Subscription Activation in MMA
Customers won't notice changes during the purchase flow. However, once the subscription is purchased, they will see an Activation Button in MMA.
Upon pressing the button, the Subscription will become Active.
New Activation Order Type
A new order type for activation has been introduced. When the customer clicks the activation button in MMA, it triggers an API call to the Zuora endpoint, setting a ServiceActivationDate.
Limio Subscription Update
After completing the activation, Limio syncs with Zuora to update the subscription status and schedules.
By following these steps, subscription activation can be successfully configured in Limio, ensuring a seamless experience for both customers and admins.
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