# Contact Support

### **Submit a ticket via our service desk**

[**Go to https://limio.zendesk.com/hc/en-gb/requests/new**](https://limio.zendesk.com/hc/en-gb/requests/new)

The best way to get day-to-day support is to submit a ticket via the service desk. It allows us to track progress and ensure there is a single location for communication, making sure nothing is ever overlooked.

### **Email:** [s**upport@limio.com**](#email-support-limio.com)

Please note that tickets sent via emails will not have a priority assigned to them and might not be prioritised accordingly.

### **Telephone support:**

We’re available for technical emergencies 24x7x365 by phone. If you are experiencing an Urgent (P0) or High (P1) response time outside business hours, please use our telephone support. Call us at:

* UK & Europe: [+44 7446 499366](tel:+447446499366)
* US: [+1 775 458 7083](tel:+17754587083)

### **2025** **UK public holidays:**

Please continue to submit support tickets as usual, please take note of the priorities and when to use them: [how-limio-support-works](https://docs.limio.com/support/support-processes/how-limio-support-works "mention")

| Holiday                | Date                   |
| ---------------------- | ---------------------- |
| New Year's Day         | Wednesday 1st January  |
| Good Friday            | Friday 18th April      |
| Easter Monday          | Monday 21st April      |
| Early May Bank Holiday | Monday 5th May         |
| Spring Bank Holiday    | Monday 26th May        |
| Summer Bank Holiday    | Monday 25th August     |
| Christmas Day          | Thursday 25th December |
| Boxing Day             | Friday 26th December   |

### **2026** **UK public holidays:**

| Holiday                | Date                 |
| ---------------------- | -------------------- |
| New Year's Day         | Thursday 1st January |
| Good Friday            | Friday 3rd April     |
| Easter Monday          | Monday 6th April     |
| Early May Bank Holiday | Monday 4th May       |
| Spring Bank Holiday    | Monday 25th May      |
| Summer Bank Holiday    | Monday 31st August   |
| Christmas Day          | Friday 25th December |
| Boxing Day             | Monday 28th December |