# Switch Orders Analytics
*Available from Release 104 and onwards. Please note that data will only begin to be collected once you adopt Release 104 or above.*
**Purpose:**
The Switch report displays all orders from the last 30 days that are order.change\_offer. Order.change\_offer can be triggered from a switch journey or a cancel/save with a new offer. This report can be exported for easy data analysis.
The Switch report can help answer questions like:
* How much money did we make or lose from customers switching their subscription?
* What's the most popular switch subscription?
* What is the offer most customers switch away from?
The report can be accessed by clicking "Catalog" in the top left corner, switching to "Analytics", and then selecting "Switch Orders" in the left panel.
**Data details**
* **Order Type:** Possible value is *order.change\_offer*
* **Order Status**: Status of the event associated with the order. Possible values are *submitted* or *error*.
* **Switch Reason**: This is only populated if you collect a cancel reason, and then the customer is saved by a new non-discount offer.
* **Source**: Possible values are *shop* (if purchased online through a Limio checkout) or *salesforce* (if purchased through Limio for Salesforce)
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.limio.com/product/analytics/limio-commerce-analytics/limio-analytics-switch-orders.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.