Acquire Multiple Offers in a Single Subscription

Available from Release 114.

By default, when a customer purchases multiple offers in the same checkout, Limio creates one Zuora subscription per offer. From Release 114, you can opt in to a different behaviour where all offers in a single checkout consolidate into a single Zuora subscription containing all the products.

This is intended for B2B scenarios where a company wants one renewal date, one invoice, and one record to manage covering multiple products (for example: software licence + support + training credits).

When to use this

Enable multi-offer single subscription if you want:

• One Zuora subscription record covering multiple products

• A unified renewal cycle and invoice cadence across products

• Easier amendment, cancellation, and reporting at the customer level

Keep the default (one subscription per offer) if your customers expect to manage products independently — for example, cancelling one product without affecting another.

How to enable

In Limio Settings, go to Zuora → Zuora Orders → Subscription Options and turn on "Create 1 subscription if multiple offers are purchased in the same checkout?"

This is a tenant-wide setting. It changes the behaviour of every checkout that contains more than one offer.

Constraints

When the setting is enabled, all offers in the same basket must satisfy the following rules at checkout time. Limio validates these rules before creating the order — if they fail, the checkout will error.

• Matching initial term. All offers with at least one recurring charge must share the same initial term length (for example all 12-month, or all 1-year).

• Matching renewal term. Same constraint for renewal term length.

• Same start date. All offers must have the same start date.

One-time-only offers — those with no recurring charge — are exempt from the term-matching check and can always be included in the basket alongside termed offers.

Per-charge billing frequencies (the cadence inside an offer's price configuration) can still differ between offers in the same subscription. For example, one offer can have a yearly hardware fee and another can have a monthly software fee, as long as their initial and renewal terms match.

Add-ons are unaffected: they continue to attach to their parent offer exactly as they do in the default mode.

Limitations

• The setting is tenant-wide; it cannot be enabled per-offer or per-page today.

• Mixing offers with different term lengths is not supported. If you need to sell products with different terms in the same flow, keep the default (one subscription per offer) behaviour.