Acquire Multiple Offers in a Single Subscription

Available from Release 114 for Zuora. From Release 116, the setting is billing-agnostic and also applies to Stripe Billing.

By default, when a customer purchases multiple offers in the same checkout, Limio creates one subscription per offer in your billing system. You can opt in to a different behaviour where all offers in a single checkout consolidate into a single subscription containing all the products.

This is intended for B2B scenarios where a company wants one renewal date, one invoice, and one record to manage covering multiple products (for example: software licence + support + training credits).

When to use this

Enable multi-offer single subscription if you want:

• One Zuora subscription record covering multiple products
• A unified renewal cycle and invoice cadence across products
• Easier amendment, cancellation, and reporting at the customer level

Keep the default (one subscription per offer) if your customers expect to manage products independently — for example, cancelling one product without affecting another.

How to enable

From Release 116, go to Limio Settings → Shop and set "Create 1 subscription if multiple offers are purchased in the same checkout?" This setting works the same way whether you use Zuora or Stripe Billing:

• On — one subscription is created containing all offers in the checkout
• Off — one subscription is created per offer, on the same customer account
• Unset — Limio falls back to the legacy Zuora setting below

Before Release 116, the setting lived in Zuora → Zuora Orders → Subscription Options and only controlled Zuora. That legacy setting is still honoured when the new Shop setting is unset, so existing configurations keep working unchanged.

This is a tenant-wide setting. It changes the behaviour of every checkout that contains more than one offer.

Promo codes (Discounts & Promo Codes) apply correctly in multi-offer checkouts regardless of this setting: percentage discounts apply to each subscription or line item, and amount discounts apply in full to each relevant subscription or line item.

Constraints

When the setting is enabled, all offers in the same basket must satisfy the following rules at checkout time. Limio validates these rules before creating the order — if they fail, the checkout will error.

• Matching initial term. All offers with at least one recurring charge must share the same initial term length (for example all 12-month, or all 1-year).
• Matching renewal term. Same constraint for renewal term length.
• Same start date. All offers must have the same start date.

One-time-only offers — those with no recurring charge — are exempt from the term-matching check and can always be included in the basket alongside termed offers.

Per-charge billing frequencies (the cadence inside an offer's price configuration) can still differ between offers in the same subscription. For example, one offer can have a yearly hardware fee and another can have a monthly software fee, as long as their initial and renewal terms match.

Add-ons are unaffected: they continue to attach to their parent offer exactly as they do in the default mode.

Limitations

• The setting is tenant-wide; it cannot be enabled per-offer or per-page today.
• Mixing offers with different term lengths is not supported. If you need to sell products with different terms in the same flow, keep the default (one subscription per offer) behaviour.