Using External Price (Zuora Price)

⚠️This article will focus on External Price for subscription products.

• For Limio Price documentation, go to Using Limio Price

• For other types of products:

  • One-Offs: One-Time Price

  • Gifts: Gift Offers

  • Discounts (%): Discount Offers (Cancel/Save)

Configuration

Setting Limio Offer with External Pricing

If you want to rely fully on the Zuora rate plan, use:

• Price: Click on the Price and toggle 'Use External Pricing'. Limio will not override the pricing in Zuora and the subscription will be set to whatever pricing is in Zuora. You must still define the currency in Limio.

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• Zuora Product and Rate Plan: Define the Product and Rate Plan as above

• Term: The term defined here will be used for both the initial and renewal term.

  • The Limio Term you need to set when using the 'Use External Pricing' is the contractual initial and renewal term, as defined by Zuora. For example, if the customer is paying monthly but is committed for 12 months, then put 12 months.

  (https://knowledgecenter.zuora.com/Billing/Subscriptions/Subscriptions/A_Subscription_Introduction)

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Setting the rate plan

Limio can sync in your Zuora Rate Plans, so make sure you have done that by selecting Operations -> Product Catalog and then hitting the sync button. Once that is done, just search for the one you need in Limio Offers > Products and add it.

How it will appear on the checkout

Limio's Checkout (Component: Single Page Checkout) will display the following information dynamically:

• Order line items for each Zuora Rate Plan Charges

  • Rate plan charges that are discounts will be presented differently to customers

• Total without tax

• Tax

• Total with Tax

If certain input such as Quantity or Billing Address change, all these values will be recalculated.

Additional Considerations

When using external price on a Limio Offer, the only information Limio has about the charges is the currency. Therefore in order to display the price to the customer at checkout, it is necessary for Limio to make an API call to Zuora after billing address details have been entered. Zuora will then return the charge, including any tax (if you have added tax tables to Zuora) which can then be displayed in the checkout. This process has performance implication.

Known limitations

• Using External Price is not yet supported in Limio for Salesforce (Limio Managed Package)