# Recommended Custom Fields in Zuora

Limio recommends to implement in Zuora a set of custom fields that will automatically be populated by Limio orders. These custom fields allow Limio to pass additional information - such as metadata about the offer, customer, or context - without any manual mapping or configuration.

Limio order processing includes built-in logic to check if specific custom fields are defined in your Zuora tenant. If a supported custom field is present, Limio will automatically include it in the relevant object in the order or request payload sent to Zuora. If a field is **not defined** in Zuora, **it will not be included** in the order payload. This ensures that only valid custom fields are passed during processing.

This is different from configuring your own custom fields in Zuora and getting Limio to map to them. For this, go to 👉 [Populate Custom Fields in Zuora](/integrations/zuora-integration/how-to-populate-custom-fields-in-zuora.md)

### How to use the built-in custom field logic

To use one of the built-in custom fields in your Limio orders:

1. **Check the table below** to identify which custom field you want to use and the Zuora object it belongs to.
2. **Create the field** in your Zuora environment with the specified name (excluding the `__c` suffix).
3. **Perform a Zuora Catalog sync** in Limio to ensure the custom field becomes available.

⚠️ **Important:** Do **not** include the `__c` suffix in the custom field name when creating it in Zuora. This is appended automatically by Zuora when storing custom fields.

| Zuora Object (where the custom field needs to be defined) | Custom Field Name (Zuora custom field name) | Limio path              | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| --------------------------------------------------------- | ------------------------------------------- | ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Subscription                                              | CancellationReason\_\_c                     | data.reason.id          | If defined in Zuora on Subscription Fields, this field will be populated via the [cancel](https://docs.limio.com/product/self-service/what-are-the-standard-functionality-of-limio-self-service-manage-my-account/how-to-create-a-personalised-cancelsave-experience), [cancel/save](https://docs.limio.com/product/self-service/what-are-the-standard-functionality-of-limio-self-service-manage-my-account/how-to-create-a-personalised-cancelsave-experience) and [switch](https://docs.limio.com/product/self-service/what-are-the-standard-functionality-of-limio-self-service-manage-my-account/how-to-create-a-personalised-switch-upgrade-or-downgrade-experience) journeys if any cancel survey, reasons or switch component is used. |
| Debit Memo                                                | GiftCode\_c                                 |                         | If defined in Zuora on Debit Memo Fields, when a gift is purchased (by they buyer), the gift code will be populated on the debit memo created.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Order                                                     | Source\_\_c                                 | order.initiated\_source | This defines where the checkout was initiated. If it was done so via Limio for Salesforce, the value would be salesforce if it were the Limio shop flow the value would be shop.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Order                                                     | InitiatedSource\_\_c                        | order.source            | This defines where the event was processed. If it was done so via Limio for Salesforce, the value would be salesforce if it were the Limio shop flow the value would be shop.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Offer                                                     | lmo\_offer\_\_c                             | order.offer.path        | From Release v97.0+ If defined in Zuora, this field will be populated with the url path of the limio offer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.limio.com/integrations/zuora-integration/how-to-populate-custom-fields-in-zuora/recommended-custom-fields-to-set-up-in-zuora-to-receive-enriched-limio-data.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.