Configure Zuora Payment Profiles

Zuora Payment Profiles enables payment flexibility for subscribers by allowing payment methods to be associated with specific subscriptions.

Zuora Payment Profiles Documentation

Pre-requisite

• Activate the feature in Zuora. This requires to contact Zuora's Support.

  • Once activated, you will see the following fields on Subscriptions.

    
• To ensure the integration functions properly, you must have performed a Sync Between Limio and Zuora Catalogs in Limio.

• This is available from Release 109

How to Enable Zuora Payment Profiles in Limio

• In the Limio App, click your profile avatar (top‑right) and choose Settings.

• In General Settings, open Zuora.

• Scroll to Zuora Orders Settings → Processing Options

• Check Enable Zuora Payment Profiles.

• Click Save (top‑right).

How it Works in Limio

When processing New and Change Payment order types, Limio will:

• Create or update the corresponding Zuora Payment Profiles using the payment method ID and payment gateway ID supplied on the order.

Default Payment Method behaviour

• First order on a Zuora account: Limio sets the default payment method in Zuora to the payment method included on the order.

• Subsequent New/Change orders: Limio does not update the Zuora account’s default payment method. Instead, payment is managed per subscription via Payment Profiles.