For the complete documentation index, see llms.txt. This page is also available as Markdown.

Configure Zuora Payment Profiles

Zuora Payment Profiles enables payment flexibility for subscribers by allowing payment methods to be associated with specific subscriptions.

Pre-requisite

  • Activate the feature in Zuora. This requires to contact Zuora's Support.

    • Once activated, you will see the following fields on Subscriptions.

  • To ensure the integration functions properly, you must have performed a Sync Between Limio and Zuora Catalogs in Limio.

  • This is available from Release 109

How to Enable Zuora Payment Profiles in Limio

  • In the Limio App, click your profile avatar (top‑right) and choose Settings.

  • In General Settings, open Zuora.

  • Scroll to Zuora Orders SettingsProcessing Options

  • Check Enable Zuora Payment Profiles.

  • Click Save (top‑right).

How it Works in Limio

When processing New and Change Payment order types, Limio will:

  • Create or update the corresponding Zuora Payment Profiles using the payment method ID and payment gateway ID supplied on the order.

Default Payment Method behaviour

  • First order on a Zuora account: Limio sets the default payment method in Zuora to the payment method included on the order.

  • Subsequent New/Change orders: Limio does not update the Zuora account’s default payment method. Instead, payment is managed per subscription via Payment Profiles.

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